567bet Frequently Asked Questions

567bet requires standard KYC (Know Your Customer) documents to verify your identity. Accepted documents include a valid National Identity Card (NID), passport, or driving licence. You will also need to confirm your address using a recent utility bill or bank statement. Upload clear, unobstructed scans or photos through the verification section of your account dashboard. Most accounts are verified within 24 hours on business days.

The minimum age to register and play on 567bet is 18 years. This is a strict, non-negotiable requirement. All accounts undergo age verification as part of the KYC process, and any account found to belong to a person under 18 will be permanently closed. 567bet is committed to preventing underage gambling across Bangladesh.

To reset your 567bet password, go to the 567bet Login page and click the 'Forgot Password' link below the login form. Enter your registered email address or mobile number and follow the instructions sent to you. The reset link is valid for 30 minutes. If you do not receive the email, check your spam folder or contact 567bet support via live chat for immediate assistance.

No. Each player is permitted one 567bet account only. Opening duplicate accounts is a violation of 567bet's Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of balances. If you have accidentally created a duplicate account, contact support immediately to have the situation resolved without penalty.

To deposit via bKash on 567bet, log in to your account, navigate to the Deposit section of your dashboard, and select bKash as your payment method. Enter the amount you wish to deposit (minimum ৳500), follow the on-screen instructions to complete the bKash Send Money or Payment flow, and enter your bKash PIN to confirm. Deposits via bKash are typically credited to your 567bet balance within 5 to 15 minutes.

Nagad deposits on 567bet are processed almost instantly — most transactions reflect in your account balance within 5 minutes. In rare cases during peak periods, processing can take up to 30 minutes. If your Nagad deposit has not appeared after 30 minutes, contact 567bet's 24/7 live chat support with your Nagad transaction ID and the team will resolve it promptly.

The minimum withdrawal amount on 567bet is ৳1,000. Withdrawals are processed to the same payment method used for your most recent deposit — bKash, Nagad, Rocket, Upay, or bank transfer. Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Sonali Bank transfers are supported. Standard processing time is 24 to 48 hours on business days. Accounts must be fully KYC-verified before a withdrawal can be processed.

567bet does not charge internal fees on standard deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction charges as per their standard rates. For bank transfers, check with your bank for any applicable transfer fees. 567bet recommends reviewing your provider's fee schedule so there are no surprises when moving funds.

In most cases, 567bet processes withdrawals back to the same payment method used for your deposit, in line with standard anti-money-laundering (AML) practices. If your deposit method is unavailable for withdrawal — for example, a prepaid card — contact 567bet support before requesting the withdrawal. The support team will review your account and advise on the approved withdrawal route.

To bet on cricket at 567bet, navigate to the Cricket section from the main menu. You will find pre-match and live in-play markets for BPL (Bangladesh Premier League), IPL, T20 World Cup, and international matches featuring the Bangladesh Tigers. Select your match, choose a betting market (match winner, top batsman, total runs, etc.), enter your stake in BDT, and confirm your bet. Odds update in real time for live matches.

567bet's Slots section features hundreds of titles from leading providers including Pragmatic Play, NetEnt, and Microgaming. Games range from classic three-reel slots to feature-rich video slots with free spins, multipliers, and progressive jackpots. You can filter by provider, theme, or volatility level. All slots on 567bet use certified RNG (Random Number Generator) engines, guaranteeing fair and unpredictable outcomes on every spin.

Yes. 567bet is fully optimised for mobile browsers on both Android and iOS devices. There is no app download required — simply open your preferred browser (Chrome, Firefox, or Safari), navigate to the 567bet website, and log in as normal. The full suite of games, including live casino, cricket betting, slots, and dice games, is accessible on mobile with the same smooth experience as desktop.

RTP stands for Return to Player — it is the theoretical percentage of wagered money that a slot game returns to players over a large number of spins. For example, a slot with 96% RTP will, on average, return ৳96 for every ৳100 wagered over time. Most slots on 567bet have an RTP between 94% and 97%, depending on the game provider and title. RTP figures are published in each game's information panel.

Yes. All live casino games on 567bet — including live roulette, baccarat, blackjack, and game show titles — are provided by certified studios such as Evolution Gaming and Ezugi. These providers are independently audited for fairness and use genuine physical equipment (real cards, real wheels) broadcast via high-definition video streams. 567bet itself does not control game outcomes; results are entirely determined by the live dealer and physical game equipment.

567bet offers a welcome bonus to newly registered and verified players in Bangladesh. The exact bonus structure — including the percentage match and maximum bonus amount in BDT — is displayed on the Promotions page of your account dashboard after registration. Bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn. Always read the full bonus terms before opting in.

Wagering requirements specify how many times you must bet your bonus amount before you can withdraw winnings derived from that bonus. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before withdrawing. At 567bet, wagering requirements, eligible games, and time limits are clearly stated in each promotion's individual terms. Slot games typically contribute 100% towards wagering, while table games may contribute less.

Yes. 567bet operates a loyalty programme that rewards consistent players with points for every qualifying wager placed. Accumulated points can be exchanged for bonus credits, free spins, or other rewards depending on your current tier. Players who reach higher loyalty tiers benefit from faster withdrawal processing, personalised account management, and exclusive promotions. Full details of the current loyalty programme tiers and point rates are available in the Rewards section of your account dashboard.

Whether your welcome bonus is eligible for use on cricket betting markets depends on the specific terms of the promotion. Some 567bet welcome offers are restricted to casino games such as slots and live tables, while others extend to sports betting markets including cricket. Check the eligible products section of the bonus terms in your account dashboard before placing cricket bets with bonus funds to avoid any wagering contributions being voided.

Yes. All bonuses and free spins on 567bet carry an expiry date, typically 7 to 30 days from the date of issue, depending on the specific promotion. If you have not met the wagering requirements or used your free spins within the stated validity period, the bonus funds and any associated winnings will be forfeited automatically. Expiry dates are displayed clearly within the Bonuses section of your account dashboard.

567bet is a safe and reliable online gaming platform that uses 128-bit SSL encryption to protect all data transmitted between your device and our servers. Financial transactions are processed through verified payment gateways including bKash, Nagad, and major Bangladeshi banks. Player funds are held separately from operational funds. 567bet employs a dedicated security team and regularly audits its systems to guard against fraud, unauthorised access, and data breaches.

567bet collects only the personal information necessary to operate your account and comply with KYC obligations. Your data is stored on secured servers, is never sold to third parties, and is only shared with payment processors and verification services as required to provide the service. You can review full details of how 567bet handles your personal information in the Privacy Policy page on this website.

567bet provides a comprehensive set of responsible gaming tools accessible from your account dashboard. These include daily, weekly, and monthly deposit limits; session time limits with reality check reminders; cooling-off periods (24 hours to 90 days); and self-exclusion options ranging from 30 days to permanent account closure. If you feel gambling is becoming a problem, contact 567bet's 24/7 support team or visit the Responsible Gaming page on this website for detailed guidance.

To self-exclude from 567bet, log in to your account, go to Account Settings, and select the Responsible Gaming option. Choose Self-Exclusion and select your preferred exclusion period — minimum 30 days, up to permanent. The exclusion takes effect immediately. During the exclusion period you will not be able to log in, deposit, or place bets, and 567bet will suspend all promotional communications to your account. To reinstate your account after the exclusion period, contact support.

If you suspect a minor has accessed or is using your 567bet account, contact support immediately via live chat or email at [email protected] and state the concern clearly. Change your password straight away to prevent further access. 567bet will investigate and take appropriate action as a priority. We strongly recommend keeping your login credentials private and logging out of your account on any shared device.